All bookings for The Mez are made directly online with full payment. Once booked, you will automatically receive a confirmation email with a reschedule link if you need to make any changes to your booking.

You can book The Mez from 1 hour up to 7 hours. For bookings longer than 4 hours, many clients choose to book The Whole Studio instead, as it offers better value and gives you full access to both levels, all furniture and props, and complete privacy for the duration of your booking.

Yes. When booking The Mez only, another booking may take place on The Ground at the same time. If you need full privacy, The Whole Studio booking is required.

You will have access to all furniture, props, and styling items located on The Mez level only. If you would like access to both levels, The Whole Studio must be booked.

Yes, you are welcome to rearrange furniture within The Mez. All items must be returned to their original position before your booking ends.

If you book The Whole Studio, you will have more flexibility to move and style furniture, props, and décor across both levels. All items must still be returned to their original locations before your session finishes.

The Mez receives consistent natural light throughout the day thanks to the skylights and the sun being directly overhead. Light is typically strongest from late morning to early afternoon, weather permitting.

The Mez is typically a few degrees warmer than The Ground, especially in summer due to being upstairs. Airflow is generally good, and opening the garage door can help with ventilation. On warmer days, fans are provided, and additional mist fans are being added to improve comfort.

In winter, The Mez may feel cooler. Electric heaters are available and can be positioned nearby during your booking. Please ensure heaters are unplugged before you leave.

Yes. It’s important to note the studio has a tin roof, so rain or strong winds can create background noise. The garage door may also produce sound during severe wind. If you are recording audio, we recommend checking the weather forecast. When possible, we are always flexible with moving bookings to help you get the best result for your content.

Yes. Let your photographer know you have booked The Mez upstairs and that access is limited to that level only. We recommend sharing our Photographer Guide with them ahead of time.

No. The Mez is accessed via stairs only. The Ground Floor is wheelchair accessible.

Overtime, including early starts, is charged at $25 per 15 minutes and is monitored via CCTV. We are strict on this, as running over impacts the next booking and our schedule.

Your studio hire time must include bump-in, setup, pack-down, and exit. You and your team must vacate the studio by the exact end time of your booking. Early access may be considered up to 10 minutes only.

We often run back-to-back bookings for classes, photoshoots, and studio hire, so timing is a core part of how we operate. Any overtime charges will be invoiced to the person who made the booking.

Yes. We require a minimum of 72 hours’ notice to cancel or reschedule. Cancellations made within 48 hours of the booking are non-refundable.

Yes. Three continuous lights are available for use. Please note these may be shared if there are multiple bookings at the same time. If you are booking The Mez only, we recommend photographers bring their own lighting equipment. You can read more in our Photographer Guide.

Yes. There are two on-site car parks directly in front of the studio (the left and middle bays), plus ample free parking located directly opposite the front door.

For safety reasons, pets and children are not permitted on The Mez. The upstairs area includes open edges and balcony zones that are not fully enclosed.

For safety reasons, pets and children are not permitted on The Mez. The upstairs area includes open edges and balcony zones that are not fully enclosed.

Yes. A disability-friendly bathroom is located next to the kitchen.

Yes, we have the Jiffy Steamer J-2000

Yes. We have three black clothing racks available. These may be shared if there are multiple bookings at the same time. You may need to carry them upstairs, but they are lightweight.

The kitchen includes a small fridge, microwave, kettle, sink and basic mugs, plates and bowls.