All bookings for The Ground are made directly online with full payment. Once booked, you will automatically receive a confirmation email with a reschedule link if you need to make any changes.

You can book The Ground from 1 hour up to 7 hours, subject to availability.

For bookings longer than 4 hours, many clients choose to book The Whole Studio instead, as it offers better value, full access to both levels, all furniture and props, and complete privacy.

Yes. When booking The Ground only, another booking may take place on The Mez at the same time. If you require full privacy, The Whole Studio booking is required.

You will have access to all furniture, tables, and paper backdrops located on The Ground only. You may also use small items from the prop shelf located at the top of the stairs, provided they are returned after use. Access to furniture across both levels requires booking The Whole Studio.

Yes, you are welcome to rearrange furniture within The Ground. All items must be returned to their original position before your booking ends.

If you book The Whole Studio, you will have more flexibility to move and style furniture, props, and décor across both levels. All items must still be returned to their original locations before your session finishes.

The Ground receives natural overhead light throughout the day via the skylights. You also have the option to open the roller door to allow direct natural light into the space. Light is most even from mid-morning to late afternoon, weather permitting. In the afternoon, when the roller door is open, golden hour light streams in strongly. This can be softened or shaped using the sheer curtains to create shadows and contrast. You can view daylight examples and timestamps in our Instagram highlights during daylight savings.

The Ground generally stays a neutral temperature. In winter, the space can feel cooler. Heaters are available if needed for models. Please ensure heaters are unplugged before you leave.

Yes. It’s important to note the studio has a tin roof, so rain or strong winds can create background noise. The garage door may also produce sound during severe wind. If you are recording audio, we recommend checking the weather forecast. When possible, we are always flexible with moving bookings to help you get the best result for your content.

Yes. Let your photographer know you have booked The Ground only. There is a Photographer Guide available which outlines lighting, access, and layout details to help them plan ahead. We recommend sharing our Photographer Guide with them ahead of time.

Yes. The Ground is wheelchair accessible, including access to the bathroom.

Overtime, including early starts, is charged at $25 per 15 minutes and is monitored via CCTV. We are strict on this, as running over impacts the next booking and our schedule.

Your studio hire time must include bump-in, setup, pack-down, and exit. You and your team must vacate the studio by the exact end time of your booking. Early access may be considered up to 10 minutes only.

We often run back-to-back bookings for classes, photoshoots, and studio hire, so timing is a core part of how we operate. Any overtime charges will be invoiced to the person who made the booking.

Yes. We require a minimum of 72 hours’ notice to cancel or reschedule. Cancellations made within 48 hours of the booking are non-refundable.

Yes. Three continuous lights are available for use. Please note these may be shared if there are multiple bookings at the same time. If you are booking The Ground only, we recommend photographers bring their own lighting equipment. You can read more in our Photographer Guide.

Yes. There are two on-site car parks directly in front of the studio (the left and middle bays), plus ample free parking located directly opposite the front door.

Yes, pets and children are allowed on The Ground. Please ensure they are supervised at all times.

Yes. A disability-friendly bathroom is located next to the kitchen.

Yes, we have the Jiffy Steamer J-2000

Yes. We have three black clothing racks available. These may be shared if there are multiple bookings at the same time. You may need to carry them upstairs, but they are lightweight.

The kitchen includes a small fridge, microwave, kettle, sink and basic mugs, plates and bowls.